Privacy Policy

This Privacy Policy forms an integral part of the Terms of Use of the 360 CITY app and governs the collection and processing of personal data provided by Users, as well as the exercise of their rights in relation to this data, under the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April (GDPR).

Who is responsible for processing your personal data?

GrupoPIE is the entity responsible for the collection and processing of the personal data of the Users who have given their consent, which is intended for the exclusive use of the 360 CITY app.

GrupoPIE ensures that the User's personal data will be processed and stored electronically under secure conditions, guaranteeing its total confidentiality and in full compliance with the provisions of the General Data Protection Regulation.

None of the personal data entrusted to GrupoPIE will be provided free of charge or commercially to direct marketing companies or other entities that use mailing lists to advertise their products and/or services.

What Personal Data may be collected?

The personal data requested from the User/Customer are as follows:

• Name

• Date of Birth;

• Gender;

• Postcode;

• Email;

• Mobile phone;

• Taxpayer number:

• Location:

GrupoPIE assumes that the personal data collected have been inserted by the respective holder and that their insertion has been authorised by him/her, and that they are true and accurate.

 

Purposes of Processing Personal Data

Your personal data will be collected and processed for the purposes of using the 360 City app and for marketing purposes (communication of information and products of GrupoPIE Portugal SA), under the strict terms you select, and may not be processed subsequently in a manner incompatible with this purpose.

 

Communication and Recipients of Personal Data

GrupoPIE Portugal SA may communicate the personal data of a User to Subcontracting Entities and/or third parties provided that it has obtained the Users' unequivocal consent to this effect or when:

• the transfer is made in compliance with a legal obligation, a resolution of the National Commission for Data Protection or a court order;

• the communication is carried out to protect the Users vital interests or any other lawful purpose.

Personal data, services and other operations under the terms and conditions of the General Data Protection Regulation may be shared and communicated to these subcontracting entities, who are obliged to maintain confidentiality and ensure security through appropriate technical and organisational measures regarding the data of GrupoPIE Portugal SA to which they have access, and this data shall not be used for any other purpose, either for their own benefit or for that of others.

 

Security Measures

GrupoPIE Portugal SA ensures the protection of Users' personal data against unauthorised access through the Internet. To this end, it uses security systems, rules, appropriate technical and organisational measures and other procedures provided for in the legislation in force, in order to guarantee the protection of personal data, as well as to prevent unauthorised access to data, their loss, destruction, accidental damage, improper use, disclosure or destruction.

 

It is, however, the responsibility of the User to guarantee and ensure that the computer they are using is adequately protected against harmful software, computer viruses and worms. In addition, the User should be aware that, without the adoption of adequate security measures (for example, the secure configuration of the browser, updated antivirus software, security barrier software and the non-use of software of doubtful origin), the risk of personal data and passwords being accessed by third parties without authorisation.

 

However, it should be noted that whenever data is collected over open networks, such as the Internet, personal data may circulate unsecured and there is a risk that it will be viewed and used by unauthorised third parties.

 

 

Retention Period for Your Personal Data

Where there is no specific legal requirement, the data will be stored and kept only for the minimum period of time necessary for the purposes for which they were collected or subsequently processed, or for the period of time authorised by the National Data Protection Commission, after which they will be deleted.

The data retention period shall not exceed 730 days since the last use.

Once the maximum retention period has elapsed, the data may be retained for scientific research, historical or statistical purposes, provided the data is anonymised, pseudonymised or encrypted in such a way that it no longer constitutes personal data for the purposes of the law or it will be securely destroyed.

 

 

Rights of the Data Subject

You may exercise your rights as a Data Subject at any time. These rights include:

• Withdrawing consent regarding the processing of personal data. By withdrawing your consent you will not compromise the lawfulness of the processing carried out on the basis of the consent given previously.

• Objecting to the further processing of Personal Data;

• Requesting access, updating, rectification and portability of your Personal Data;

• Requesting deletion, including the "Right to erasure", except where processing is necessary for compliance with a legal obligation;

• Filing a complaint with the supervisory authority National Data Protection Commission.

To exercise your rights with the Entity GrupoPIE Portugal SA you may use one of the following means:

• Written request to Customer Service

• GrupoPIE Portugal SA

• Rua Artur Aires no. 100

• 4490-144 Póvoa de Varzim

• Make a request by email, to the address grupopie@grupopie.com | dpo@grupopie.com

• Directly on the GroupPIE website https://www.grupopie.com

In accordance with the GDPR, your exercise of these rights is subject to certain exceptions designed to safeguard public interest (prevention or detection of crime), tax law or our interest (maintenance of professional secrecy).

 

If you exercise any of these rights, we will review it and we will respond, hopefully, within one month.

 

 

Changes to the Privacy Policy

GrupoPIE reserves the right, at any time and without prior notice and with immediate effect, to alter, add to, or revoke, in part or in whole, this Privacy Policy, in compliance with the legislation in force.

Any changes will be posted immediately on this same online page.